Welcome to Laren International Real Estate (“Company,” “we,” “us,” or “our”). We operate the website located at https://larenrealestate.com/.
This Privacy Policy explains how we collect, protect, process, and use information that results from your use of our web pages. We are committed to protecting your personal information and your right to privacy. This policy is designed to comply with the applicable data protection frameworks in the United Arab Emirates, specifically the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
We collect several different types of information for various purposes to provide and improve our service to you:
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
First and last name
Email address
Phone number
Physical address or location
Note: If you proceed with a real estate transaction, we may legally be required to collect further documentation (e.g., Emirates ID, Passport Copies) to comply with UAE Anti-Money Laundering (AML) and Real Estate Regulatory Agency (RERA) regulations.
We may also collect information that your browser sends whenever you visit our website. This may include:
Computer’s Internet Protocol (IP) address
Browser type and version
The pages of our Service that you visit
The time and date of your visit, and time spent on those pages
Unique device identifiers and other diagnostic data
Under the UAE PDPL, we process your personal data based on one or more of the following legal grounds:
Your Consent: You have given us clear consent to process your personal data for a specific purpose (e.g., submitting an inquiry form).
Contractual Necessity: The processing is necessary to fulfill a contract with you (e.g., assisting you with a property purchase or lease).
Legal Obligation: Processing is necessary for compliance with UAE legal or regulatory obligations.
Legitimate Interests: Processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms.
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Specifically:
Google Analytics & Ads: We use Google tools to monitor and analyze web traffic and to serve personalized ads based on your interests. You can opt-out via the Google Ads Settings page.
Meta Pixel (Facebook/Instagram): We use the Meta Pixel to measure the effectiveness of our advertising and to understand the actions people take on our website. This allows us to show you relevant ads on Meta platforms. You can adjust your ad preferences through your Facebook or Instagram account settings.
Laren International Real Estate uses the collected data for the following purposes:
To provide, operate, and maintain our Service.
To respond to your inquiries and fulfill your requests for real estate information.
To notify you about changes to our Service, new property listings, or market updates (you may opt out of marketing communications at any time).
To provide customer support.
To gather analysis or valuable information so that we can improve our website and user experience.
To comply with regulatory obligations set by the Dubai Land Department (DLD) and RERA.
We do not sell, trade, or rent your personal identification information to others. We may share your information only in the following situations:
To Third-Party Service Providers: We may share data with trusted contractors, marketing agencies, or IT service providers we use to support our business. These parties are bound by strict confidentiality agreements.
For Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., UAE courts, RERA, or law enforcement).
International Data Transfers: Because we use international tools (like Google and Meta) and may host data on cloud servers outside the UAE, your information may be transferred to—and maintained on—computers located outside your country where data protection laws may differ. We take all necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy and UAE law.
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, UAE financial and real estate laws require us to retain transaction records for a specific number of years), resolve disputes, and enforce our legal agreements and policies.
The security of your data is important to us. We strive to use commercially acceptable, industry-standard means (such as SSL encryption) to protect your Personal Data. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
Under the UAE Personal Data Protection Law, you have specific rights regarding your personal information. You have the right to:
Access: Request copies of your personal data that we hold.
Rectification: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Erasure (Right to be Forgotten): Request that we erase your personal data, under certain conditions (unless we are legally required to keep it).
Restrict Processing: Request that we restrict the processing of your personal data, under certain conditions.
Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Object: Object to our processing of your personal data, specifically for direct marketing purposes.
To exercise any of these rights, please contact us using the details provided below. We have 30 days to respond to your request.
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. You can do this by clicking the “Unsubscribe” link in any marketing email we send you, or by contacting us directly.
Our Services are not intended for use by anyone under the age of 18 (“Minors”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us so we can take steps to remove that information from our servers.
This Privacy Policy shall be governed and construed in accordance with the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates, without regard to its conflict of law provisions.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
By phone: +971 4 575 9715
By website: Contact Form
Physical Address: Bay Square Building 2 – Office P07, Business Bay, Dubai